Are you thinking of moving to the grand capital of the UAE? Abu Dhabi offers a few perks for its residents since it’s relatively more peaceful than busy Dubai. One of the first important steps to consider is registering with Abu Dhabi Water Electricity Authority.
This is after settling on a place to rent or buy; thankfully, it’s quite easy to do so. Property Finder gives you this quick guide on ADDC, the official authority in the emirate for utilities at home.
1. What Is ADDC Abu Dhabi?
ADDC stands for Abu Dhabi Distribution Co., which is the main authority in the Emirati capital responsible for water and electricity services to residents.
2. How Do You Register for ADDC?
The good news is that as soon as your rental agreement is registered with Tawtheeq, ADCC’s electricity and water account will automatically be set up for you and voila! You have water and electricity! So, no hassle there.
3. What Happens If You Don’t Have Tawtheeq or You Are the Owner of the Property?
If you are moving in an area within Abu Dhabi that is out of range for Tawtheeq or you are the new proud owner of a property in Abu Dhabi, not to worry! In these cases, you have to complete a move-in application.
4. What Is a Move-in Application?
A move-in application is only required to be filled out online if you don’t have Tawtheeq and would like to connect utility services.
5. What Documents Are Required for a Move-in Application?
Here are the documents to have with you for a move-in application of the ADDC website for tenants:
- Copy of passport
- Copy of Emirates ID
- Copy of Tenancy Contract
- Previous Account Closing Letter for new property you are moving into.
Documents are slightly different for owners as follows:
- Copy of passport
- Copy of Emirates ID
- Copy of valid Premise Ownership Deed or site plan
- Previous Account Closing Letter for new property you are moving into.
6. How Much Is the ADDC Deposit?
A deposit of AED 1000 will be required as you open your account for the first time, to be refunded when disconnection takes place. You can pay it at any of the ADDC branches or online.
7. How Do You Activate Your ADDC Online Account?
All you have to do is head on to the ADDC official website and activate a new account using an ADDC account number, which would have been created for you upon registration with Tawtheeq.
8. What Is an ADDC Account Number?
An ADDC account number is usually found on the “Customer Details” section of your bill. However, if you don’t know the account number, you can use your Emirates ID to register for an online ADDC account.
9. What Are the Benefits of Having an Online Account?
Having an online account means you get to easily manage all your ADDC services. Here’s what you can do:
- Check your consumption
- Update or change your account details
- Manage all your connections
- View ADDC bill
- Secure ADDC payment online through credit card.
10. How Can You Check Your Electricity Bill Balance Online in Abu Dhabi?
You can check your electricity bill amount online through Abu Dhabi Distribution company’s website through this link.
They offer you the opportunity to estimate the average cost for your electricity bill in Abu Dhabi so you are aware of your spending and avoid any issues.
11. How Can You Get a Printed Copy of Your ADDC Bill?
If you want to print out your bill, just log on to your online account and download and print options are available at any time.
12. What Are the Rates of ADDC Services for Apartments?
The cost of utilities in Abu Dhabi for apartments can be divided as follows:
1. Rate for UAE Nationals:
- Electricity: Fils 6.7/kWh up to 30 KWh/day or Fils 7.5/kWh over 30 KWh/day
- Water: AED 2.09/cubic metre up to 0.7 cubic meter/day or AED 2.60/cubic meter over 0.7 cubic meter/day.
2. Rate for Expats:
- Electricity: Fils 26.8/kWh up to 20 KWh/day or Fils 30.5/kWh over 20 KWh/day
- Water: AED 7.84/cubic metre up to 0.7 cubic meter/day or AED 10.41/cubic meter over 0.7 cubic meter/day.
This division helps you estimate the average electricity and water prices in Abu Dhabi to plan your spending.
13. What Are the Rates of ADDC Services for Villas?
The cost of utilities in Abu Dhabi for villas can be divided as follows:
1. Rate for UAE Nationals:
- Electricity: Fils 6.7/kWh up to 400 KWh/day or Fils 7.5/kWh over 400 KWh/day
- Water: AED 2.09/cubic metre up to 7 cubic meter/day or AED 2.60/cubic meter over 7 cubic meter/day.
2. Rate for Expats:
- Electricity: Fils 26.8/kWh up to 200 KWh/day or Fils 30.5/kWh over 200 KWh/day
Water: AED 7.84/cubic metre up to 5 cubic meter/day or AED 10.41/cubic meter over 5 cubic meter/day.
14. How Can You Pay Your ADDC Bill?
ADDC payment is literally a walk in the park! You can settle your payments in no time with no complex steps.
An ADDC online payment or through Autopay are among the easiest options. However, they are not the only ones, as you got various options for water and electricity bill payments in Abu Dhabi.
Check them below following to find the method that best suits your needs:
1. Online 2. Autopay
3. Kiosk 4. Phone
5. Cheque 6. Bank counter
7. ATM machine 8. Internet banking or phone
9. Exchange outlets 10. Abu Dhabi government
11. Post office.
15. What Is ADDC Quick Pay?
Among the various e-services for ADDC designed to make the process hassle-free is the ADDC online quick pay. You can use it if you don’t want to log into your account and would prefer to pay directly through the website. Head to the quick pay section and enter the account number along with the amount you’re paying.
16. How Can You Pay ADDC for a Friend?
You just need their account number with you and once it’s done a confirmation will be sent to you and them. This is done online through the quick pay option or you can check ADDC bill payment machine locations for ADCB or NBAD and settle the bill if one of them is your friend’s bank.
17. How Can You Cancel Your ADDC Connection?
Closing your account and disconnecting your ADDC services only requires a few steps from the comfort of your home through a move-out request or you can head to any service center for disconnection on the spot.
18. What Is a Move-out Request?
A move-out request is what you apply for on the ADDC website or by calling the call center for disconnection of services when moving out of a property in Abu Dhabi. Once you state your desired disconnection date, a final bill will be issued. After payment, an Account Closing Letter will be sent to you via e-mail.
19. How Long Does Disconnection Take?
If you have a meter reading that’s up to date, disconnection can be arranged right away if need be. However, a notice of one or two days is preferred if a new meter reading is required.
20. What Is the ADDC Contact Number?
For any inquiries regarding your ADDC electricity bill or anything else, you can call 800 2332 to reach the ADDC customer service center.
FAQs
1. Can I Pay my Water and Electricity Bill Online?
Yes, you can. Abu Dhabi Water Electricity Authority offers you online bill payment to ease things up and save your time.
2. What Are the Rates of Water and Electricity per Unit Price in Abu Dhabi?
The rates of water and electricity in Abu Dhabi differ according to your unit type and whether you’re national or not.
You will find them in detail above.
3. What Is the Average Water and Electricity Bill in Abu Dhabi?
The average Water and Electricity Bill in Abu Dhabi is AED 750 per month. However, this is just an approximate amount as there are many other factors that might lead to changing it.
You can check the rates for apartments below:
The rate for UAE Nationals:
- Electricity: Fils 6.7/kWh up to 30 KWh/day or Fils 7.5/kWh over 30 KWh/day
- Water: AED 2.09/cubic metre up to 0.7 cubic meter/day or AED 2.60/cubic meter over 0.7 cubic meter/day.
The rate for Expats:
- Electricity: Fils 26.8/kWh up to 20 KWh/day or Fils 30.5/kWh over 20 KWh/day
- Water: AED 7.84/cubic metre up to 0.7 cubic meter/day or AED 10.41/cubic meter over 0.7 cubic meter/day.
A comprehensive and easy guide to ADDC from Property Finder? Check! There is no need to stress over utilities in Abu Dhabi anymore.
