{"id":118155,"date":"2024-10-14T11:00:00","date_gmt":"2024-10-14T07:00:00","guid":{"rendered":"https:\/\/www.propertyfinder.ae\/blog\/?p=118155"},"modified":"2026-01-25T13:17:12","modified_gmt":"2026-01-25T09:17:12","slug":"sewa-account-activation-deactivation","status":"publish","type":"post","link":"https:\/\/www.propertyfinder.ae\/blog\/sewa-account-activation-deactivation\/","title":{"rendered":"All About SEWA Account Activation and Deactivation"},"content":{"rendered":"<p>Residents of Sharjah who are using SEWA (Sharjah Electricity and Water Authority) services certainly hold a SEWA account. This account effectively manages your energy and water bills. Knowing how to activate and cancel your SEWA account can save you time.&nbsp;<\/p><p>Let&rsquo;s learn everything everything about activation to cancellation of your SEWA account.<\/p><ul class=\"wp-block-list\">\n<li><a href=\"#h-getting-a-new-sewa-connection\">Getting a New SEWA Connection<\/a><\/li>\n\n\n\n<li><a href=\"#h-3-deactivation-of-sewa-account-government-entities\">Deactivation of SEWA Account<\/a><\/li>\n\n\n\n<li><a href=\"#h-sewa-contact-details\">SEWA Contact Details<\/a><\/li>\n\n\n\n<li><a href=\"#h-faqs\">FAQs<\/a><\/li>\n<\/ul><figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2024\/10\/1-56.jpg\" alt=\"SEWA Electricity connection request\" class=\"wp-image-118194\" srcset=\"https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2024\/10\/1-56.jpg 1000w, https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2024\/10\/1-56-400x267.jpg 400w, https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2024\/10\/1-56-800x534.jpg 800w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure><h2 class=\"wp-block-heading\" id=\"h-getting-a-new-sewa-connection\">Getting a New SEWA Connection<\/h2><p>It&rsquo;s simple to get a new SEWA connection in Sharjah, whether you want gas, electricity, or water. To register, just go to the SEWA office and use their mobile app or use their e-portal. The procedure is quick and simple for all property types, making the process seamless whether you are moving into one of the many <a href=\"https:\/\/www.propertyfinder.ae\/en\/buy\/sharjah\/villas-for-sale.html\" target=\"_blank\">Sharjah houses for sale<\/a> or a rental apartment.<\/p><p>Here&rsquo;s how, as a homeowner, renter or property manager in Sharjah, you can request a new SEWA connection.<\/p><h3 class=\"wp-block-heading\" id=\"h-1-activation-of-sewa-connection-for-residential-customers\">1. Activation of SEWA Connection for Residential Customers<\/h3><p>It takes little time or effort to get a new <a href=\"https:\/\/www.propertyfinder.ae\/blog\/guide-to-sewa\/\" target=\"_blank\">SEWA<\/a> connection for your Sharjah home. Here&rsquo;s a quick guide to connecting your gas, electricity and water utilities.<\/p><h4 class=\"wp-block-heading\" id=\"h-average-processing-time\">Average Processing Time:<\/h4><p>The entire procedure takes 3 hours.<\/p><h4 class=\"wp-block-heading\" id=\"h-documents-required-nbsp\">Documents Required&nbsp;<\/h4><p>To <a href=\"https:\/\/www.propertyfinder.ae\/blog\/get-sewa-connection-sharjah\/\" target=\"_blank\">create a new SEWA connection<\/a>, you must:<\/p><ul class=\"wp-block-list\">\n<li>The original document was signed by both the landlord and the renter.<\/li>\n\n\n\n<li>A copy of the tenant&rsquo;s Emirates ID.<\/li>\n\n\n\n<li>A fresh metre reading is required if more than 10 days have passed since the issuance.<\/li>\n\n\n\n<li>A certificate demonstrating property ownership (if necessary).<\/li>\n<\/ul><h4 class=\"wp-block-heading\" id=\"h-application-process\">Application Process<\/h4><p>To apply for a new SEWA connection for your residential property, just follow these easy steps.<\/p><h5 class=\"wp-block-heading\" id=\"h-for-landlords\">For Landlords:<\/h5><ul class=\"wp-block-list\">\n<li>At the SEWA service centre, submit the required documents.<\/li>\n\n\n\n<li>Fill out the service agreement and sign it.<\/li>\n\n\n\n<li>Make sure the renter has access to the service.<\/li>\n\n\n\n<li>This service has no charges.<\/li>\n\n\n\n<li>This is the main procedural service.<\/li>\n<\/ul><h5 class=\"wp-block-heading\" id=\"h-for-tenants\">For Tenants:<\/h5><ul class=\"wp-block-list\">\n<li>Submit your application and documents at the SEWA service centre.<\/li>\n\n\n\n<li>UAE citizens are required to sign a specific undertaking.<\/li>\n\n\n\n<li>Pay the security deposit according to the unit type.<\/li>\n\n\n\n<li>Make sure the tenancy contract is approved and signed.<\/li>\n\n\n\n<li>To get the tenancy contract attested, go to Sharjah Municipality.<\/li>\n\n\n\n<li>Complete the SEWA centre&rsquo;s service activation process.<\/li>\n<\/ul><h4 class=\"wp-block-heading\" id=\"h-associated-services\">Associated Services<\/h4><ul class=\"wp-block-list\">\n<li>Tenancy contract attestation with <a href=\"https:\/\/www.propertyfinder.ae\/blog\/sharjah-municipality\/\" target=\"_blank\">Sharjah Municipality.<\/a><\/li>\n\n\n\n<li>Connection of electricity, water, and gas services.<\/li>\n<\/ul><h5 class=\"wp-block-heading\" id=\"h-availability\">Availability:<\/h5><p>Applications are accepted from 08:00 AM to 08:00 PM (Sunday &ndash; Thursday)<\/p><h3 class=\"wp-block-heading\" id=\"h-2-activation-of-sewa-connection-commercial-industrial\">2. Activation of SEWA Connection (Commercial\/Industrial)<\/h3><p>To connect gas, electricity, and water services, businesses, industrial and commercial organizations can use this service for a new SEWA account.<\/p><figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2024\/10\/3-79.jpg\" alt=\"Technicians activating electricity connection \" class=\"wp-image-118197\" srcset=\"https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2024\/10\/3-79.jpg 1000w, https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2024\/10\/3-79-400x267.jpg 400w, https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2024\/10\/3-79-800x534.jpg 800w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure><h4 class=\"wp-block-heading\" id=\"h-average-service-duration\">Average Service Duration<\/h4><p>The entire procedure takes 3 hours.<\/p><h4 class=\"wp-block-heading\" id=\"h-documents-required-nbsp-0\">Documents Required&nbsp;<\/h4><p>To register for a new SEWA connection, you will need:<\/p><ul class=\"wp-block-list\">\n<li>A copy of the commercial registration or trade licence.<\/li>\n\n\n\n<li>The economic department&rsquo;s inspection report and the tenant contract&rsquo;s approval.<\/li>\n\n\n\n<li>Original tenancy contract signed by both landlord and tenant.<\/li>\n\n\n\n<li>Final clearance certificate for the building. A fresh reading from the metre will be necessary if it has been above 10 days after issuance.<\/li>\n<\/ul><h4 class=\"wp-block-heading\" id=\"h-application-process-0\">Application Process<\/h4><p>Submit your application to the SEWA service centre.<\/p><ul class=\"wp-block-list\">\n<li>Verify the load that is permitted for industrial operations.<\/li>\n\n\n\n<li>The security deposit will be calculated based on the type of leased unit.<\/li>\n\n\n\n<li>Once the tenancy contract is approved, pay the security deposit.<\/li>\n\n\n\n<li>If necessary, sign and complete the service agreement.<\/li>\n\n\n\n<li>Verify the <a href=\"https:\/\/www.propertyfinder.ae\/blog\/checklist-before-signing-a-tenancy-contract\/\" target=\"_blank\">tenancy contract<\/a> at the Sharjah Municipality.<\/li>\n\n\n\n<li>To activate the service, go back to the SEWA service centre after attestation.<\/li>\n<\/ul><h4 class=\"wp-block-heading\" id=\"h-service-charges\">Service Charges<\/h4><p>This service has no charges.<\/p><h4 class=\"wp-block-heading\" id=\"h-service-type\">Service Type<\/h4><p>A primary procedural service.<\/p><h4 class=\"wp-block-heading\" id=\"h-associated-services-0\">Associated Services<\/h4><ul class=\"wp-block-list\">\n<li>Department of Economics Inspection Report.<\/li>\n\n\n\n<li>Attestation of the Tenancy Contract with Sharjah Municipality.<\/li>\n\n\n\n<li>Service connection.<\/li>\n\n\n\n<li>Customers Who Were Targeted.<\/li>\n\n\n\n<li>Businesses in the commercial and industrial sectors.<\/li>\n<\/ul><h4 class=\"wp-block-heading\" id=\"h-service-duration\">Service Duration<\/h4><p>08:00 AM &ndash; 08:00 PM (Sunday to Thursday)<\/p><h3 class=\"wp-block-heading\" id=\"h-3-activation-of-sewa-connection-government-entities\">3. Activation of SEWA Connection (Government Entities)<\/h3><p>Governmental organisations can use this service to create a new account for SEWA services, such as gas, water and electricity.<\/p><h4 class=\"wp-block-heading\" id=\"h-average-service-duration-0\">Average Service Duration<\/h4><p>Takes an hour.<\/p><h4 class=\"wp-block-heading\" id=\"h-documents-required-nbsp-1\">Documents Required&nbsp;<\/h4><p>To apply for a new SEWA connection, government organisations need to submit:&nbsp;<\/p><ul class=\"wp-block-list\">\n<li>NOC from the local or federal government entity for the service connection.<\/li>\n\n\n\n<li>Original tenancy contract (if the unit is leased).<\/li>\n\n\n\n<li>Ownership deed (for owned properties).<\/li>\n<\/ul><h4 class=\"wp-block-heading\" id=\"h-application-procedure\">Application Procedure<\/h4><ul class=\"wp-block-list\">\n<li>The government entity submits the application to the SEWA service centre.<\/li>\n\n\n\n<li>The service centre forwards the transaction to the Government Departments &amp; Ministries Section.<\/li>\n\n\n\n<li>The government entity signs the service agreement.<\/li>\n\n\n\n<li>The account is incorporated into the government entity&rsquo;s Accounts System.<\/li>\n<\/ul><h4 class=\"wp-block-heading\" id=\"h-service-fee\">Service Fee<\/h4><p>There is no fee for this service.<\/p><h4 class=\"wp-block-heading\" id=\"h-service-category\">Service Category<\/h4><p>Main procedural service.<\/p><h4 class=\"wp-block-heading\" id=\"h-related-services\">Related Services<\/h4><p>Letter of request for connection of services from the concerned government entity.<\/p><h4 class=\"wp-block-heading\" id=\"h-service-hours\">Service Hours<\/h4><p>08:00 AM &ndash; 08:00 PM (Sunday to Thursday).<\/p><h2 class=\"wp-block-heading\" id=\"h-disconnecting-a-sewa-account\">Disconnecting a SEWA Account<\/h2><p>If you&rsquo;re moving out from your home or commercial property, it is important to request SEWA account deactivation. Here is the process of account deactivation:&nbsp;<\/p><figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2024\/10\/4-81.jpg\" alt=\"Water disconnection in Sharjah\" class=\"wp-image-118198\" srcset=\"https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2024\/10\/4-81.jpg 1000w, https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2024\/10\/4-81-400x267.jpg 400w, https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2024\/10\/4-81-800x534.jpg 800w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure><h3 class=\"wp-block-heading\" id=\"h-1-account-deactivation-residential\">1. Account Deactivation (Residential)<\/h3><p>Residential customers can officially leave leasing premises in Sharjah, with the help of SEWA account deactivation service.&nbsp;<\/p><h4 class=\"wp-block-heading\" id=\"h-processing-time\">Processing Time:<\/h4><p>It takes 3 business days normally and 1 working day for urgent processing.<\/p><h4 class=\"wp-block-heading\" id=\"h-documents-required\">Documents Required :<\/h4><ul class=\"wp-block-list\">\n<li>Original Clearance Certificate from Sharjah Municipality<\/li>\n\n\n\n<li>Original Deposit Payment Receipt<\/li>\n\n\n\n<li>Copy of Emirates ID<\/li>\n<\/ul><h4 class=\"wp-block-heading\" id=\"h-procedure\">Procedure:<\/h4><ul class=\"wp-block-list\">\n<li>Submit a request to the Disconnection &amp; Re-Connection Unit.<\/li>\n\n\n\n<li>The final metre reading is taken, and the account closure is processed.<\/li>\n\n\n\n<li>Documents are verified, and the metre is checked if needed.<\/li>\n\n\n\n<li>The Internal Control Department reviews the request.<\/li>\n\n\n\n<li>Pay any balance exceeding the deposit amount.<\/li>\n\n\n\n<li>The Clearance Certificate is issued.<\/li>\n<\/ul><h4 class=\"wp-block-heading\" id=\"h-service-fees\">Service Fees:<\/h4><ul class=\"wp-block-list\">\n<li><strong>Normal<\/strong>: Free<\/li>\n\n\n\n<li><strong>Urgent<\/strong>: <strong>AED 200<\/strong> (includes disconnection and urgent refund fees)<\/li>\n<\/ul><h4 class=\"wp-block-heading\" id=\"h-service-hours-0\">Service Hours:<\/h4><p>08:00 AM to 8:00 PM (Sunday &ndash; Thursday)<\/p><h3 class=\"wp-block-heading\" id=\"h-2-account-deactivation-commercial-industrial\">2. Account Deactivation (Commercial\/Industrial)<\/h3><p>This service enables commercial\/industrial clients to officially leave leased premises in Sharjah.<\/p><figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2024\/10\/5-56.jpg\" alt=\"Sewa account activation results in water connection\" class=\"wp-image-118199\" srcset=\"https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2024\/10\/5-56.jpg 1000w, https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2024\/10\/5-56-400x267.jpg 400w, https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2024\/10\/5-56-800x534.jpg 800w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure><h4 class=\"wp-block-heading\" id=\"h-time-spent-processing\">Time Spent Processing:<\/h4><p>The processing time takes 3 business days (normal) or 1 working day (urgent).<\/p><h4 class=\"wp-block-heading\" id=\"h-documents-required-0\">Documents Required:<\/h4><ul class=\"wp-block-list\">\n<li>Original deposit payment receipt<\/li>\n\n\n\n<li>Original clearance certificate from Sharjah Municipality<\/li>\n\n\n\n<li>Cancellation of tenancy contract from the Economic Development Department<\/li>\n\n\n\n<li>Copy of trade\/industrial licence<\/li>\n<\/ul><p>The procedure is the same as Residential account deactivation.<\/p><h3 class=\"wp-block-heading\" id=\"h-3-deactivation-of-sewa-account-government-entities\">3. Deactivation of SEWA Account (Government Entities)<\/h3><p>When leaving rented space, government organisations can use this service to cancel their SEWA account.&nbsp;<\/p><h4 class=\"wp-block-heading\" id=\"h-time-to-complete-nbsp\">Time to Complete:&nbsp;<\/h4><p>3 working days<\/p><h4 class=\"wp-block-heading\" id=\"h-required-document-nbsp\">Required Document:&nbsp;<\/h4><p>NOC from the government entity.<\/p><h4 class=\"wp-block-heading\" id=\"h-steps-to-deactivate-the-account\">Steps to Deactivate the Account:<\/h4><ul class=\"wp-block-list\">\n<li>Submit the closure request to the Disconnection Unit.<\/li>\n\n\n\n<li>A technician will disconnect services and record the final readings.<\/li>\n\n\n\n<li>The Account Closing Section will verify the readings.<\/li>\n\n\n\n<li>Pay any outstanding charges.<\/li>\n\n\n\n<li>Receive the cclearance certificate.<\/li>\n<\/ul><h4 class=\"wp-block-heading\" id=\"h-service-fee-nbsp\">Service Fee:&nbsp;<\/h4><p>None<\/p><h4 class=\"wp-block-heading\" id=\"h-service-hours-1\">Service Hours:<\/h4><p>08:00 AM&nbsp; to 08:00 PM (Sunday to Thursday)<\/p><h2 class=\"wp-block-heading\" id=\"h-sewa-contact-details\">SEWA Contact Details<\/h2><p>For any queries, you can contact SEWA using the following contact details:&nbsp;<\/p><figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2024\/10\/6-29.jpg\" alt=\"Engineers disconnecting SEWA utility connections\" class=\"wp-image-118200\" srcset=\"https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2024\/10\/6-29.jpg 1000w, https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2024\/10\/6-29-400x267.jpg 400w, https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2024\/10\/6-29-800x534.jpg 800w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure><h4 class=\"wp-block-heading\" id=\"h-head-office\">Head Office<\/h4><ul class=\"wp-block-list\">\n<li><strong>Address: <\/strong>Al Khan Area, Government Departments Complex, Sharjah, UAE<\/li>\n\n\n\n<li><strong>Contact<\/strong>: 600 566665<\/li>\n\n\n\n<li><strong>Timings<\/strong>: 07:30 AM &ndash; 03:30 PM (Monday to Thursday) | <strong>Ramadan<\/strong>: 09:00 AM &ndash; 02:30 PM)<\/li>\n<\/ul><h4 class=\"wp-block-heading\" id=\"h-sewa-call-center\">SEWA Call Center<\/h4><ul class=\"wp-block-list\">\n<li><strong>For Emergency: <\/strong>991 (24\/7)<\/li>\n\n\n\n<li><strong>For Services &amp; Inquiries<\/strong>: 600566665&nbsp;<\/li>\n\n\n\n<li><strong>Email<\/strong>:info@sewa.gov.ae<\/li>\n<\/ul><h2 class=\"wp-block-heading\" id=\"h-faqs\">FAQs<\/h2><div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1728633884918\"><strong class=\"schema-faq-question\">1. How Can I Get a SEWA Account ID?<\/strong> <p class=\"schema-faq-answer\">Using your Emirates ID or trade licence number, register for SEWA Electronic Services online at www.sewa.gov.ae. You can even do it via the <a href=\"https:\/\/www.propertyfinder.ae\/blog\/sewa-mobile-app\/\" target=\"_blank\">SEWA app<\/a> on Google Play and the Apple Store. Then, create a username and password to create the SEWA Account ID.<br><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1728633904781\"><strong class=\"schema-faq-question\">2. How Can I Unblock the SEWA Account?<\/strong> <p class=\"schema-faq-answer\">Your account can get locked after several failed attempts. Request at www.sewa.gov.ae\/contactus.aspx to unlock the account.<br><\/p> <\/div> <\/div><p>This was all about SEWA account activation and deactivation. For further assistance or queries, don&rsquo;t hesitate to call SEWA customer care centre.<\/p><p>Get more insights on Sharjah&rsquo;s legal processes only at the <a href=\"https:\/\/www.propertyfinder.ae\/blog\/\" target=\"_blank\">Property Finder blog<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Let\u2019s find out everything you need to know about the SEWA account activation and deactivation. <\/p>\n","protected":false},"author":30250,"featured_media":118196,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_eb_attr":"","footnotes":""},"categories":[6665,511],"tags":[],"class_list":["post-118155","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-service","category-the-guide"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.0 (Yoast SEO v22.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>SEWA Account Activation and Deactivation: Complete Guide<\/title>\n<meta name=\"description\" content=\"Learn how to activate or deactivate your SEWA account with this easy guide. 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