![\"Ambulance](\"https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2025\/12\/Ambulance-travelling.webp\")
<\/figure>Main Emergency Numbers in the UAE<\/strong><\/h2>The UAE uses a set of unified emergency numbers across all emirates. These numbers are toll-free and can be dialled from any mobile or landline. Each number connects you directly to the appropriate response team.<\/p>
Below is an overview of the core emergency services and when to call each one.<\/p>
General Emergency Line (Police) 999<\/strong>: Call this number for crimes, serious accidents, or any situation involving immediate danger. The operator will transfer you to the required service if needed.<\/p>Ambulance 998<\/strong>: Dial 998 for medical emergencies, including severe injuries, cardiac incidents, loss of consciousness, and other life-threatening situations.<\/p>Fire Brigade (Civil Defence) 997:<\/strong> This number connects you to fire emergency teams across the UAE, including structural fires, chemical incidents, and rescue operations.<\/p>Coast Guard 996<\/strong>: Use this number for water-related incidents, maritime emergencies, or coastal rescue situations.<\/p>Search and Rescue 995<\/strong>: Call 995 for wilderness rescue, missing persons cases, or emergencies requiring specialised recovery teams.<\/p>Numbers such as 991 and 112 do not function as emergency lines in the UAE. Always dial 999 as your primary emergency number. <\/p>![\"Injured](\"https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2025\/12\/Injured-woman.webp\")
<\/figure>Alternative Emergency Access Methods<\/strong><\/h2>In addition to phone numbers, the UAE provides digital tools that enable faster, more accurate emergency reporting.<\/p>
AD999 App (Abu Dhabi)<\/strong><\/h3>The AD999 app enables residents and tourists to request emergency assistance by automatically sharing their location. This assists responders when callers cannot describe their exact location.<\/p>
DCAS SOS App (Dubai)<\/strong><\/h3>The Dubai Corporation for Ambulance Services provides the DCAS SOS app, which sends your coordinates directly to dispatch teams for medical assistance in Dubai<\/a>.<\/p>Police and Law Enforcement Services<\/strong><\/h2>Dialling 999 connects you immediately to the police for situations involving danger, crime, or threats to personal safety. This includes home invasions, violent incidents, burglaries, vehicle theft, or serious accidents.<\/p>
For situations that do not require an emergency response, the UAE uses 901. This line supports general enquiries, lost-and-found questions, community feedback, and non-urgent issues.<\/p>
Tourism police centres also assist visitors with safety concerns.<\/p>
\n- Abu Dhabi’s Tourism Police: +971 2 800 2626 | +971 2 512 7777<\/li>\n\n\n\n
- Dubai’s Tourism Police: +971 4 609 6239.<\/li>\n<\/ul>
Medical Emergency and Ambulance Services<\/strong><\/h2>If someone is experiencing a medical crisis, dial 998 for an ambulance. Paramedics in the UAE are trained to handle acute emergencies such as severe injuries, heart attacks, strokes, allergic reactions, and complications during childbirth.<\/p>
Ambulance response times typically average around eight minutes, though this varies depending on distance and traffic conditions. In critical cases, especially when time is limited, callers may be transferred to air ambulance teams.<\/p>
Ambulance services are generally free for genuine life-threatening emergencies, as required by mandatory health insurance. However, charges may apply if medical staff do not consider the incident an emergency.<\/p>![\"A](\"https:\/\/www.propertyfinder.ae\/blog\/wp-content\/uploads\/2025\/12\/emergency-airlift.webp\")
<\/figure>Fire and Civil Defence Services<\/strong><\/h2>For fires or hazardous situations, call 997. Civil Defence teams respond to building fires, industrial accidents, electrical hazards, and rescue operations involving trapped individuals. Calls are automatically routed to the nearest fire station to speed up response times.<\/p>
Utility and Infrastructure Emergency Numbers in the UAE<\/strong><\/h2>Although the UAE maintains a highly reliable utility infrastructure, unexpected disruptions can occur. <\/p>
Knowing who to contact for electricity or water issues ensures fast resolution.<\/p>
Electricity and Water Failures, Dubai<\/strong><\/h3>\n- Electricity Failure: 911 (DEWA)<\/li>\n\n\n\n
- Water Failure: 922 (DEWA)<\/li>\n<\/ul>
Electricity and Water, Abu Dhabi<\/strong><\/h3>\n- Abu Dhabi Distribution Company: 800 2332<\/li>\n<\/ul>
Other Emirates<\/strong><\/h3>\n- Electricity Failure: 991<\/li>\n\n\n\n
- Water Failure: 992<\/li>\n<\/ul>
These numbers cover Sharjah<\/a>, Ajman, Ras Al Khaimah<\/a>, Umm Al Quwain, and Fujairah.<\/p>Specialised Support and Helplines<\/strong><\/h2>Some emergencies require targeted support. <\/p>
\n- Poison and Drug Information Service: Call 800 424 (07:00–23:00) for queries about poison exposure or drug-related emergencies.<\/li>\n\n\n\n
- UAE Red Crescent: Dial 800 733 for humanitarian support and emergency aid.<\/li>\n\n\n\n
- NCEMA (National Emergency Crisis and Disaster Management Authority): WhatsApp: 024177000 for natural disasters, crisis response, and significant incidents nationwide.<\/li>\n<\/ul>
Women and Child Protection Services<\/strong><\/h2>The UAE provides multiple dedicated centres offering safe shelter and emergency support for women and children.<\/p>
Abu Dhabi Centre for Sheltering and Humanitarian Care- Ewa’a<\/strong><\/h3>Location<\/strong><\/h4>It’s located in the ADNEC Area, Daman HQ Building, Abu Dhabi<\/p>
Ambulance 998<\/strong>: Dial 998 for medical emergencies, including severe injuries, cardiac incidents, loss of consciousness, and other life-threatening situations.<\/p> Fire Brigade (Civil Defence) 997:<\/strong> This number connects you to fire emergency teams across the UAE, including structural fires, chemical incidents, and rescue operations.<\/p> Coast Guard 996<\/strong>: Use this number for water-related incidents, maritime emergencies, or coastal rescue situations.<\/p> Search and Rescue 995<\/strong>: Call 995 for wilderness rescue, missing persons cases, or emergencies requiring specialised recovery teams.<\/p> Numbers such as 991 and 112 do not function as emergency lines in the UAE. Always dial 999 as your primary emergency number. <\/p> In addition to phone numbers, the UAE provides digital tools that enable faster, more accurate emergency reporting.<\/p> The AD999 app enables residents and tourists to request emergency assistance by automatically sharing their location. This assists responders when callers cannot describe their exact location.<\/p> The Dubai Corporation for Ambulance Services provides the DCAS SOS app, which sends your coordinates directly to dispatch teams for medical assistance in Dubai<\/a>.<\/p> Dialling 999 connects you immediately to the police for situations involving danger, crime, or threats to personal safety. This includes home invasions, violent incidents, burglaries, vehicle theft, or serious accidents.<\/p> For situations that do not require an emergency response, the UAE uses 901. This line supports general enquiries, lost-and-found questions, community feedback, and non-urgent issues.<\/p> Tourism police centres also assist visitors with safety concerns.<\/p> If someone is experiencing a medical crisis, dial 998 for an ambulance. Paramedics in the UAE are trained to handle acute emergencies such as severe injuries, heart attacks, strokes, allergic reactions, and complications during childbirth.<\/p> Ambulance response times typically average around eight minutes, though this varies depending on distance and traffic conditions. In critical cases, especially when time is limited, callers may be transferred to air ambulance teams.<\/p> Ambulance services are generally free for genuine life-threatening emergencies, as required by mandatory health insurance. However, charges may apply if medical staff do not consider the incident an emergency.<\/p> For fires or hazardous situations, call 997. Civil Defence teams respond to building fires, industrial accidents, electrical hazards, and rescue operations involving trapped individuals. Calls are automatically routed to the nearest fire station to speed up response times.<\/p> Although the UAE maintains a highly reliable utility infrastructure, unexpected disruptions can occur. <\/p> Knowing who to contact for electricity or water issues ensures fast resolution.<\/p> These numbers cover Sharjah<\/a>, Ajman, Ras Al Khaimah<\/a>, Umm Al Quwain, and Fujairah.<\/p> Some emergencies require targeted support. <\/p> The UAE provides multiple dedicated centres offering safe shelter and emergency support for women and children.<\/p> It’s located in the ADNEC Area, Daman HQ Building, Abu Dhabi<\/p><\/figure>Alternative Emergency Access Methods<\/strong><\/h2>
AD999 App (Abu Dhabi)<\/strong><\/h3>
DCAS SOS App (Dubai)<\/strong><\/h3>
Police and Law Enforcement Services<\/strong><\/h2>
\n
Medical Emergency and Ambulance Services<\/strong><\/h2>
<\/figure>Fire and Civil Defence Services<\/strong><\/h2>
Utility and Infrastructure Emergency Numbers in the UAE<\/strong><\/h2>
Electricity and Water Failures, Dubai<\/strong><\/h3>
\n
Electricity and Water, Abu Dhabi<\/strong><\/h3>
\n
Other Emirates<\/strong><\/h3>
\n
Specialised Support and Helplines<\/strong><\/h2>
\n
Women and Child Protection Services<\/strong><\/h2>
Abu Dhabi Centre for Sheltering and Humanitarian Care- Ewa’a<\/strong><\/h3>
Location<\/strong><\/h4>