At ChillOut Ice Lounge Dubai, you can sit among ice sculptures and sip a hot chocolate while the room stays at around 6°C. Even the seating is made of ice, so you’ll want to keep your thermal jacket on. If you’re curious about the experience, this guide takes you through the tickets, prices, and menu, along with a few useful things to know before you go.
- Overview
- Location
- Timings
- ChillOut Ice Lounge Tickets Price
- How to Reach ChillOut Ice Lounge Dubai
- Facilities and Activities
- Nearby Coffee Shops in Dubai
- FAQs
Overview
ChillOut Ice Lounge is a café and lounge concept in Dubai, built from ice sculptures, frozen seating, and chilled decor held at a steady −6°C. It serves hot chocolate, tea, coffee, soups, sandwiches, barbecue skewers, desserts, and mocktails, hot food and drinks in a room built entirely of ice, which is the whole appeal.
At the door, you’re handed a thermal jacket — that’s the one piece of cold-weather gear Platinumlist’s own listing mentions.
The experience is ideal for families, couples, and tourists looking for something different from typical Dubai attractions.
Platinumlist also notes the visit works for all ages, including expecting mothers, and that bookings are final and non-refundable except in cases of bad weather, you’ll need a valid photo ID at the door, and outside food, drinks, glassware, and alcohol aren’t allowed inside.
Location
ChillOut Ice Lounge is on the ground floor of Times Square Center on Sheikh Zayed Road, Dubai.
Timings
Daily: 10:00 AM – 10:00 PM
ChillOut Ice Lounge Tickets Price
Ticket prices may vary slightly depending on the booking platform, but standard rates are:
- Adult (14+ years): AED 70–89
- Child (4–13 years): AED 35–49
- Infant (under 4 years): Free
Some packages include a complimentary welcome drink (hot chocolate, tea, or coffee) and a snack such as chicken barbecue skewers or dessert.
Tickets can be purchased online via the official Platinumlist page or directly at the venue.
Bookings are final once made, Platinumlist doesn’t offer refunds except for bad weather, so it’s worth double-checking the date before paying.
How to Reach ChillOut Ice Lounge Dubai
By Metro
- Nearest stations: Equiti Metro Station or Mall of the Emirates Metro Station (Red Line).
- From there, take a short taxi or feeder bus ride to Times Square Center.
By Bus
- Bus routes: 12, F26 (stop: Al Quoz, Gargash 2) — just steps from the lounge.
- Other nearby routes include 10, 15, 21, 98E.
By Car or Taxi
- The venue is on Sheikh Zayed Road with free parking available for visitors at Times Square Center.
- Taxis and ride-hailing services like Careem, Uber, Hala Taxi, and National Taxi can drop you directly at the entrance.
ChillOut Ice Lounge Menu
The ticket itself includes one hot drink — cocoa or tea — plus chicken BBQ skewers, two pieces a person; that’s what’s actually confirmed on the official booking page.
- Hot Drinks: Signature hot chocolate, cappuccino, tea, coffee, fresh juices
- Food: Creamy chicken soup, barbecue skewers, sandwiches, pizzas, desserts, nitrogen-cooled popcorn
- Mocktails & Confectionery: a variety of chilled and sweet treats
It’s especially popular for its hot chocolate and warm chicken snacks served in a frozen setting.
Facilities and Activities
Ice sculptures and frozen interiors. Every wall, seat, and carving here is real ice, not the polystyrene stand-in you sometimes see at pop-up “ice bars.”
A thermal jacket, included. You don’t need to bring your own coat, a thermal jacket comes with the ticket, and that’s the one piece of cold-weather gear the official listing confirms.
Hot food in a cold room. That contrast is the whole point: hot chocolate and warm skewers while your breath fogs in front of you.
Family-friendly. Child tickets cost less, kids under 4 go free, and Platinumlist notes the experience suits all ages, including expecting mothers.
Nearby Coffee Shops in Dubai
If you’re exploring Sheikh Zayed Road or Al Quoz, here are some of the best coffee shops in Dubai within a few minutes of ChillOut:
- Starbucks (Times Square Center) – inside the same building
- Costa Coffee (Al Quoz) – 3 minutes by car
- The Espresso Lab (Alserkal Avenue) – 5 minutes by car
- Tom & Serg (Al Quoz) – 6 minutes by car
- Rostrevor (Al Quoz) – 7 minutes by car
Any one of these works as a regular coffee shop Dubai residents actually return to, not just an ice coffee shop Dubai visitors try once for the novelty of ChillOut next door.
These spots complement a visit to ChillOut, especially if you want to extend your café tour in Dubai.
Apartments and villas for rent in Al Quoz
Al Quoz is a mixed-use part of Dubai that blends industrial warehouses and art spaces like Alserkal Avenue with a handful of residential pockets, mainly the apartment communities of Al Khail Heights and Al Khail Gate, plus standalone villas scattered through Al Quoz 1, 2 and 4. It suits people who want to be close to Sheikh Zayed Road and Downtown Dubai without paying central-Dubai rents.
According to Property Finder’s Area Insights, studio apartments in Al Quoz rent for around AED 44,700 a year on average, while apartments overall average around AED 48,000 a year. Villas run considerably higher, averaging around AED 232,500 a year.
FAQs
Yes, tickets are required. Adults pay AED 70–89, children AED 35–49, and infants under 4 enter free.
A thermal jacket is provided at entry; that’s the gear Platinumlist’s own listing confirms — and closed shoes with long pants underneath are a good idea.
Yes, photography is allowed and encouraged; the ice interiors are highly photogenic.
Absolutely. It’s family-friendly, with discounted child tickets and free entry for toddlers.
The standard visit duration is up to 1 hour per ticket.
ChillOut Ice Lounge is closer to a themed cafe than a full-service restaurant. You can order hot drinks and light bites, including skewers and snacks, but most visitors come to enjoy the ice sculptures and the unusual setting.
The venue uses ChillOut Ice Lounge, written as one word, but you may also see it called Chill Out Ice Lounge. Both names refer to the same ice lounge at Times Square Center on Sheikh Zayed Road in Dubai.
