To update or change the photo on your Emirates ID, you must follow specific yet simple steps set by the UAE’s ICP (Identity, Citizenship, Customs, and Port Security). Whether your appearance has changed or the authorities request a clearer photo, keeping your ID up to date ensures smooth access to government and private services.
- Need for Emirates ID photo change
- Eligibility and common reasons for a photo change
- Requirements for updating your Emirates ID photo
- Step-by-step process to change the photo in the Emirates ID
- Where can you update your Emirates ID photo
- Photo specifications and compliance standards
- Fees, timelines, and processing expectations
- Troubleshooting and common rejection reasons
- Tips for a smooth Emirates ID photo update
- Key takeaways
- FAQs
Need for Emirates ID photo change
The Emirates ID is the primary identification document for all UAE residents, used for banking, healthcare, travel within the GCC, and day-to-day verifications. Since the card must accurately reflect the holder, residents may need to update their photo to comply with biometric standards.
A photo update also becomes relevant when completing processes like visa applications or residency renewals. Understanding your Emirates ID essentials is crucial to maintaining accurate ID information for everyday life in the UAE.
Eligibility and common reasons for a photo change
A resident may request a photo change when the existing one on their Emirates ID no longer reflects their current appearance. This may include major hairstyle changes, facial hair differences, or medical reasons that alter a person’s features.
In some cases, government authorities may request a clearer photograph during visa renewals or service applications. Since the Emirates ID connects to residency records, even processes linked to residency documentation updates may prompt a photo refresh.
Requirements for updating your Emirates ID photo
Before submitting a request, ensure you have the required documents and an image that meets the ICP biometric standard.
You’ll need:
- A valid Emirates ID or passport details.
- A recent, ICA-approved biometric photo.
- A photo that follows ICP specifications: straight face view, neutral expression, high resolution, and proper lighting.
Adults and minors follow similar rules, although younger children may be exempt from strict positioning requirements. For families settling into the UAE, resources like document preparation for new residents can help ensure all identification papers are updated consistently.
Step-by-step process to change the photo in the Emirates ID
Updating your Emirates ID photo can be done through the ICP website, the UAEICP mobile app, or at an ICP service centre. The steps are straightforward:
1. Submit the request
Visit the ICP website or app and choose the ‘Update Personal Information’ service. You will enter your Emirates ID number or passport details.
2. Upload the new photo
Upload a biometric-ready photograph that meets the exact specifications. The system will reject images with shadows, filters, or low resolution.
3. Complete biometric requirements (if needed)
In some cases, especially after major appearance changes, a new fingerprint scan may be requested. Those who opt for services that expedite residency processing often pair this with fast-track options like same-day ID support services.
4. Pay the fee
Standard updates typically cost between AED 150-200, depending on the method used. Payment is made directly through the portal.
5. Receive confirmation
You’ll get an SMS confirming the update request. Once approved, your new Emirates ID will be printed and delivered to your selected pickup location.
Where can you update your Emirates ID photo?
Residents can choose from several convenient options depending on urgency and preferred service style.
You may visit:
- ICP Customer Happiness Centres
- Authorised typing centres
- The official ICP website or mobile app
Photo specifications and compliance standards
To avoid rejection, your photo must meet the ICP biometric requirements. These include:
- White background
- High-quality lighting with no shadows
- Neutral facial expression
- No accessories covering the face
- Head coverings are allowed for cultural or religious reasons, as long as the face is fully visible
- Clothing should contrast with the background, and editing filters must be avoided.
Fees, timelines, and processing expectations
Standard processing usually takes 2 to 5 working days. If ICP requests biometrics, the timeline may extend depending on appointment availability.
Typical fees include:
- AED 150-200 for information updates
- Additional charges for express service if selected
Delivery timelines follow the same pattern as normal ID renewal processes.
Troubleshooting and common rejection reasons
Photo change rejections are common when the Emirates ID guidelines are not followed. Reasons include:
- Poor resolution or incorrect dimensions
- Shadows or uneven lighting
- Filters that alter natural appearance
- Covered facial features
- Submitting an outdated passport-style photo
Incorrect supporting documents or incomplete forms may also delay approval.
Tips for a smooth Emirates ID photo update
- Before submitting, ensure the photo is fully compliant with ICP guidelines.
- Taking the picture in a proper studio is recommended for the best clarity.
- Double-check all requirements, keep your receipt and application number, and monitor your SMS updates throughout the process.
- Staying prepared and following the specifications closely helps avoid rejections and ensures your Emirates ID is updated without delays.
Key takeaways
Updating your Emirates ID photo becomes necessary when your appearance changes significantly or when authorities request a clearer, compliant biometric image. You can submit the update through the ICP website, app, or customer service centres, and ensuring your photo meets specifications helps avoid rejection. Timelines and fees vary slightly depending on the submission method, so always follow the latest ICP requirements before uploading your new image.
FAQs
Yes, you can update your photo through the ICP website or the UAEICP mobile app. The platform allows you to upload a biometric image and submit the request digitally.
Most updates are completed within 2-5 working days, although biometric requests may extend processing.
ICP will send an SMS requesting a replacement photo. You must resubmit a compliant picture to avoid further delays.
Only if ICP requests new biometrics, which usually occurs when your appearance has changed significantly.
Yes, a standard service charge applies for all personal information updates in the Emirated ID, including a photo change.
