Kelvin is an experienced Guest Relations Executive with over seven years of exceptional customer service experience. He holds a degree in Actuarial Sciences with IT and has worked in various industries and countries, showcasing his adaptability and commitment to excellence. He has worked with respected organizations such as Sanlam Life Insurance Kenya, Royal Island Beach Club Dubai, and Yachting Exclusive Services in Dubai, where he has built strong client relationships and provided top-notch customer service. He is certified as a Marketing and Social Research Associate, demonstrating his dedication to staying updated with industry best practices. Kelvin believes in the philosophy of "slow is smooth, smooth is fast," highlighting his meticulous and methodical work approach to ensure seamless guest interactions. Outside of work, he enjoys playing Scrabble, monitoring financial markets, and reading Self-Help books, showcasing his intellectual curiosity and commitment to personal growth.