The Fazaa Card is one of the UAE’s most recognised discount and benefit programmes, designed to support employees, families, and specific community groups with meaningful savings. From everyday shopping and dining to healthcare, travel, and education, the card aims to ease living costs and improve the overall quality of life across the country.
In this guide, you will find a clear explanation of how the Fazaa Card works, who can apply, and what each card type offers. The article also covers expat and Golden Visa eligibility, application and renewal steps, and practical tips for using the card effectively.
- What the Fazaa Card is and how it works
- Who is eligible for the Fazaa card
- Fazaa card for expats
- Fazaa card for Golden Visa holders
- Types of Fazaa Cards
- Fazaa card benefits
- How to apply, renew, upgrade, and use the card
- Discounts, offers, and key partner categories
- Key takeaways
- FAQs
What the Fazaa Card is and how it works
The Fazaa Card is a membership-based benefits card launched as part of a UAE social initiative. Its primary purpose is to provide exclusive discounts and offers to eligible members across a wide range of sectors, helping them manage expenses and access quality services at reduced rates.
Fazaa partners with private and public businesses to deliver verified discounts. Members browse and redeem these offers through the Fazaa mobile app, managing their membership digitally. The initiative promotes social solidarity, employee welfare, and support for priority groups.
Who is eligible for the Fazaa card
Eligibility for the Fazaa Card is primarily determined by employment sector, community status, and specific government initiatives. While the programme is not open to the general public, it does cover a broad range of beneficiaries.
Government and semi-government employees form the core eligible group. This includes staff working for UAE ministries, authorities, and affiliated entities. Ministry of Interior employees receive priority access and are often eligible for higher-tier cards.
UAE nationals working in the private sector may qualify if their employer is registered with the Fazaa programme. Frontline heroes, including selected healthcare and emergency service workers, are also included under specific initiatives.
People of Determination registered under the Hemam programme are eligible through dedicated channels. Golden Visa holders may qualify under defined conditions, which differ slightly from standard expat applications.
Key restrictions apply to employees of unregistered private companies, freelancers without approved sponsorship, and individuals unable to provide a valid Emirates ID or residency documentation.
Fazaa card for expats
Expats can apply for the Fazaa Card if their employer registers with Fazaa and belongs to a qualifying sector.
Eligible expat categories typically include employees of government-linked entities, semi-government organisations, and private companies that are officially enrolled in the programme. In most cases, the employer must provide a valid company code during the application process.
Common reasons for rejection include working for a non-registered company, incorrect company details, expired residency documents, or mismatched personal information. Expats should confirm eligibility with their HR department before starting the application to avoid delays.
Fazaa card for Golden Visa holders
Golden Visa holders represent a special eligibility category within the Fazaa system. While holding a long-term residency visa strengthens eligibility, it does not guarantee automatic approval.
Golden Visa residents may apply if they meet additional criteria, such as employment in a qualifying sector or association with approved initiatives. Compared to standard expat applications, document checks are more thorough.
Typically required documents include the Emirates ID, proof of Golden Visa residency, a copy of your passport, and a personal photograph. Benefits are generally similar to those of standard cards, although access to premium tiers remains subject to employer or sector status.
Types of Fazaa Cards
Fazaa offers several card tiers, each designed to match different eligibility levels and benefit scopes. The card type assigned depends on employment status, sector, and approval authority.
1. Fazaa Platinum Card
The Fazaa Platinum Card is the highest tier and is usually reserved for Ministry of Interior employees. It provides access to premium offers, higher discount rates, and exclusive partner deals not available to lower tiers.
Platinum members often receive priority access to seasonal campaigns and limited-time promotions. The scope of benefits typically includes luxury hospitality, high-end retail, and specialised services.
2. Fazaa Gold Card
The Fazaa Gold Card is targeted at eligible government and semi-government employees. It offers a broad range of discounts across lifestyle, healthcare, dining, and travel, albeit with slightly lower rates than those of Platinum.
Gold cardholders benefit from consistent savings and access to most Fazaa partners, making it a popular choice for long-term members.
3. Fazaa Silver Card
The Fazaa Silver Card is commonly issued to approved employees in the private sector and selected expatriate categories. It focuses on core benefits, including retail, dining, wellness, and essential services.
While the discount levels may be lower, the Silver Card still provides substantial value for everyday spending.
4. Fazaa Discount Card
The Discount Fazaa Card is available to employees working in government, semi-government, and approved private sector companies. Eligibility depends on the employer’s registration within the Fazaa system, and access is granted once employment details are verified during the application process.
Fazaa card benefits
Holding a Fazaa Card delivers practical advantages that extend beyond occasional discounts. The programme is structured to support monthly savings and long-term cost management.
Members enjoy ongoing and seasonal offers across essential and lifestyle categories. Fazaa regularly updates its discounts to keep them relevant throughout the year.
- Lifestyle & shopping: Discounts on groceries, fashion, electronics, and home essentials, available both in-store and online.
- Dining & entertainment: Offers at restaurants, cafés, bakeries, cinemas, family attractions, and leisure venues.
- Healthcare & wellness: Savings on clinics, diagnostic centres, gyms, fitness studios, spas, and beauty centres.
- Travel, automotive & real estate: Reduced rates on hotels, resorts, travel packages, car rentals, vehicle services, and selected real estate offers.
- Education & family services: Discounts for schools, nurseries, training centres, extracurricular programmes, and family-focused services.
How to apply, renew, upgrade, and use the card
Applying for the Fazaa Card is a digital process through the official mobile app. Follow these steps once you meet eligibility requirements:
- Open the Fazaa mobile app and click Become a Member.
- Enter your Company Code.
- Fill out the form by providing personal information such as your Emirates ID number and Employment Details.
- Submit the application form.
- Verify the account with the code received via SMS.
- Provide any additional information as required.
- Select a subscription plan and agree to the terms and conditions.
- Wait for approval.
Once approved, access the e-card through the Fazaa mobile application. You will receive the physical card at your address within a few days.
Fazaa Card renewal
Renewal is handled through the Fazaa app before the card’s expiry date. Members receive reminders to complete the process on time.
Validity periods vary by card type. Common issues include outdated personal details or expired IDs, which should be updated before renewal.
Fazaa card upgrade
Upgrades depend on changes in eligibility, such as a new job role or sector. Eligible members can request an upgrade through the app. The process includes verification, payment, where applicable, and confirmation once approved.
Discounts, offers, and key partner categories
With the Fazaa Card, you can enjoy new offers and discounts every day at your favourite outlets. Ensure you carry a Fazaa physical or digital card to receive these discounts. Here are some popular deals in different categories:
1. Delivery Services
Some reliable shipping companies in Sharjah, Dubai, and Abu Dhabi are included in the Fazaa discount program. Choose any of these delivery services and get big discounts starting from 15% on the total bill.
| Brand | Discount on Total Bill |
| Alpha Cargo | Up to 15% |
| ZAJEL Courier Service | Up to 30% |
| Aramex | 30% |
| UDB Air Cargo Services | Up to 20% |
| Al Barq Order Delivery | 15% |
| Alarabi Delivery Services | 15% |
2. Entertainment
You can explore famous zoos in the UAE or spend a camping night under sparkling stars at a discounted price. Here are discounts offered on some popular activities:
| Activity | Voucher and Discount |
| Al Boom Diving | Up to 50% |
| Sky Adventures | Up to 40% |
| Al Ain Zoo | Up to 35% |
3. Restaurant and Cafe
If you are craving authentic Chinese or delightful Indian, carry a Fazaa Card and head to these restaurants to enjoy a flavourful feast at a discounted price.
| Restaurant | Discount on Total Bill |
| Bombay Chowpatty Restaurant | 15% |
| Smokey Woods Restaurant | 25% |
| Korean Bowl Restaurant | 15% |
| Sushi Ya | 15% |
| Zeeks Cafe | Up to 25% |
| Khimat Jumeirah Restaurant | 15% |
4. Home Decor and Furniture
Looking to upgrade the look of your home with DIY home decor projects? Find cost-effective furniture and decor pieces using a Fazaa Card at these stores:
| Brand | Discount on Total Bill |
| JYSK | 15% |
| Atlantis Kitchen | 10% |
| Bosch | 20% |
| TOTO | Up to 35% |
| Sama Libnan Furniture | 25% |
| Desroch | Up to 20% |
| Elegant Closets For Furniture | Up to 35% |
5. Spa and Salon
Take a break from the hectic routine and treat yourself to a pampering day at a budget-friendly cost. Here are some salons and spas with applicable discounts:
| Salon and Spa | Discount on Total Bill |
| Elegant Corner Saloon | 15% |
| The Promise Hair Concept Ladies Salon | 15% |
| Angel Sisters Ladies Salon | 30% |
| Keert Spa Ladies Centre | 30% |
| The Spa at Palazzo Versace Hotel | 25% |
6. Education
Enrol your kids in top nurseries at relatively lower tuition fees using a Fazaa Card. Here are some nurseries in Dubai and other Emirates where discounts are applicable:
| Educational Institute | Discount on Total Fees |
| Blue Bells Nursery | Up to 15% |
| Prime Wellness Training Institute | Up to 30% |
| Cherry Town Nursery | Up to 50% |
| Enaya Educational Services | 15% |
7. Hotels and Resorts
Escape to a top-rated staycation in the UAE and spend a vacation without breaking the bank. Enjoy up to 30% off various services with a Fazaa Card.
| Hotels | Discount |
| Delano Dubai | 30% (on room reservation) |
| Triple Seven Hospitality Services | 20% |
| Al Hamra Village Hotel | 30% (on room reservation) |
8. Shopping
Stock up your shelves or upgrade your wardrobe at unbeatable prices at these shopping centres in the Emirates:
| Shopping Centres | Discount on Total Bill |
| Baby Home | 10% |
| Artisan Souq | 20% |
| Italian Textile Solution | 20% |
| Orchid atelie Ladies fashion | Up to 40% |
| Al Majed for Oud | 25% |
Key takeaways
The Fazaa Card is a UAE social initiative that provides meaningful savings across essential and lifestyle categories. It supports employees and priority groups by reducing everyday costs and improving access to services.
Eligibility is focused on government-related sectors, approved private companies, and specific community initiatives. Expats and Golden Visa holders can qualify under defined conditions, but approval is not automatic.
Multiple card types align benefits with eligibility levels, from basic access to premium privileges. All services, including application, renewal, and upgrades, are managed digitally through the Fazaa app.
FAQs
The Fazaa Card is used to access discounts and offers across various services, including shopping, dining, healthcare, travel, education, and more, in the UAE.
If your company is not registered, you cannot apply directly. You should check with your employer about registration or confirm if you qualify under another eligible category.
Yes, expats can apply if they work for an approved organisation or meet specific eligibility conditions set by Fazaa.
Renewal is completed through the Fazaa app by updating required details and confirming validity before the expiry date.
Yes, the card includes healthcare discounts covering clinics, diagnostic services, and wellness providers, subject to the terms of the partners.
