How to Cancel Your Ejari in Dubai

Ejari is the official system for registering tenancy contracts in Dubai, regulated by RERA under the Dubai Land Department. It records all rental agreements in the city, protecting the rights of both landlords and tenants and preventing disputes.

Cancelling your Ejari is a critical step before moving to a new property or allowing a landlord to rent to a new tenant. Since a property cannot have more than one active Ejari, failure to cancel can block new registrations and create administrative complications.

• When should you cancel your Ejari?
• Who can cancel Ejari?
• Required documents for Ejari cancellation
• Ejari cancellation procedures
• Ejari cancellation fee
• Important tips and considerations
• Common issues and troubleshooting
• Ejari cancellation processing time
• Key takeaways
• Frequently asked questions

When should you cancel your Ejari?

Ejari cancellation is required in the following situations:

• At the end of the tenancy, if the contract is not being renewed
• After early termination of tenancy (as per contract and landlord agreement)
• When relocating to a new property or moving out of Dubai
• In case of a change of ownership

Who can cancel Ejari?

Typically, landlords are responsible for cancelling Ejari. However, tenants may participate or initiate the process if there’s mutual agreement. Some steps, such as obtaining a No Objection Certificate (NOC), require explicit approval from the landlord.

Required documents for Ejari cancellation

You will need the following documents to process the Ejari cancellation:

• Emirates ID of both the tenant and the landlord
• Ejari certificate (or tenancy contract if certificate is unavailable)
• Tenant’s passport copy (or company documents if leased by a company)
• No Objection Certificate (NOC) from the landlord
• Last paid DEWA (Dubai Electricity & Water Authority) bill
• Original unified tenancy contract
• Termination letter from the landlord (and company details if applicable)

Details required in the NOC letter

The NOC should include:

• Landlord’s name and signature (matching passport)
• Building name, plot number, DEWA premise number
• Tenant’s personal information
• Statement of vacancy confirming the property is vacated
• Company seal if the owner is an entity

Ejari cancellation procedures

The Ejari cancellation process can be completed either offline at a Trustee Centre or online. Below are the steps for both methods.

Offline cancellation

For tenants or landlords who prefer face-to-face assistance, cancellation can be done at designated centres. The process typically takes a few hours once all documents are submitted.

• Visit a Real Estate Services Trustee Centre/Ejari Cancellation Centre
• Submit all required documents
• Pay the Ejari cancellation fee (check for the current amount)
• Wait for verification (usually completed within 4 business hours)
• Receive the Ejari Cancellation Certificate as confirmation

You can find registered Real Estate Services Trustee Centres through this link.

Online options

If you prefer a digital process, Ejari cancellation can be completed online via the DLD website or the Dubai REST app, allowing you to submit documents and track progress from anywhere.

Via the Dubai Land Department (DLD) website:

• Log in using Emirates ID, UAE Pass, or credentials
• Navigate: Services > Tenant > Real Estate Rental Services > Request for Cancellation of Ejari Contract
• Upload the required documents and complete the process
• Pay fees online if required
• Receive a confirmation email and Ejari Termination ID

Via Dubai REST app:

• Register/login, access tenancy/Ejari services
• Follow the instructions for cancellation and upload documents
• Receive status updates and confirmation

Ejari cancellation fee

Understanding the fees involved helps you plan and avoid surprises during the process.

• A nominal fee applies (varies by centre or online portal; check the latest rates)
• Additional fees may apply for special services or urgent processing

Important tips and considerations

Following these practical tips ensures a smooth and hassle-free Ejari cancellation process.

• Settle all DEWA and utility bills before cancellation to avoid rejections
• Ensure both the landlord and tenant are aligned on termination
• Keep copies of all documents, receipts, and the Ejari Cancellation Certificate
• Consider hiring a professional service if unsure, to handle paperwork and prevent delays

Common issues and troubleshooting

Being aware of common problems helps prevent delays and ensures the cancellation is processed correctly.

• Failure to cancel on time: Can block new rentals, DEWA connections, or occupancy updates
• Incomplete documents: Missing signatures, bills, or incorrect information cause delays
• Hidden penalties: Check your tenancy contract for clauses on early termination

Ejari Cancellation Processing Time

Knowing typical processing times can help you plan your move or lease transfers efficiently.

• Offline submissions: Usually processed within 4 working hours at a centre
• Online submissions: May take slightly longer due to digital verification

Always check your email or SMS confirmation for successful cancellation

Key takeaways

Cancelling your Ejari is a mandatory step for both tenants and landlords before moving out or registering a new tenancy. The process can be completed offline at a Trustee Centre or online via the DLD portal or Dubai REST app, with required documents including IDs, tenancy contract, landlord NOC, DEWA bills, and the Ejari certificate.

A nominal cancellation fee applies, and processing usually takes a few hours if done in person. Failing to cancel Ejari can block new rentals, DEWA connections, or other property transactions, so it’s essential to settle bills, align with the landlord, and keep all documentation for future reference.

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