As the Cluster Sales Manager at Jannah Hotels & Resorts, I hold a strategic leadership role in driving revenue growth and enhancing client engagement across multiple properties within the portfolio. Acting as the principal point of contact between the hotels and our diverse clientele, I am responsible for managing the entire sales process—from initial inquiry to post-stay follow-up—ensuring an exceptional standard of service and satisfaction at every touchpoint. My responsibilities include responding to client queries with efficiency and professionalism, offering insightful and consultative guidance tailored to individual client needs, and proactively introducing new products, services, and promotional packages to strengthen our market position. By cultivating strong, long-term relationships and identifying new business opportunities, I contribute significantly to the overall success and profitability of the brand. Additionally, I collaborate closely with cross-functional teams including marketing, operations, and revenue management to align sales strategies with the broader organizational goals and to deliver a seamless client experience that reflects the values and excellence of Jannah Hotels & Resorts.