How to Download Ejari Certificate & Find Ejari Number

If you’re renting a home in Dubai, knowing how to download the Ejari certificate and how to find the Ejari number is essential. Both play an important role in activating the DEWA (Dubai Electricity and Water Authority), renewing visas, resolving rental disputes, and completing most tenancy-related processes in the emirate.

• What is the Ejari Certificate?
• How to download the Ejari Certificate?
• How to find the Ejari number if you don’t have the certificate
• Common problems when downloading your Ejari certificate
• Comparison of Ejari certificate download options
• Key takeaways
• FAQs

What is the Ejari Certificate?

Before learning how to download the Ejari certificate, it helps to understand what it actually represents. Ejari is the official rental registration system governed by the Dubai Land Department (DLD). Once your tenancy contract is registered, you receive an Ejari certificate containing the contract details and a unique Ejari number.

Learning about the detailed Ejari registration process in Dubai can provide you with clarity on how registration works, especially during move-in season.

Your Ejari number is essentially your contract’s identity; it links your home, your tenancy, and government records together. Without it, major services such as DEWA activation, internet setup, and residency paperwork cannot move forward.

How to download the Ejari certificate?

Downloading your Ejari certificate is simple, and you can access it online through several official channels. Whether you prefer using the DLD website, Dubai REST, or UAE Pass, each option gives you quick, secure access to your registered tenancy documents.

Method 1: Via the Dubai Land Department (DLD) website

If you prefer the quickest official method, the Dubai Land Department’s website is the most direct way to download the Ejari certificate.

1. Visit the Dubai Land Department website
2. Click on ‘Download Ejari Certificate’ from the homepage or eServices menu.
3. Enter your Ejari Contract Number, which appears near the top left of your Ejari document.
4. Enter your DEWA Premise Number from your bill or the Municipality Number indicated under the Leased Unit section.
5. Complete the captcha and select ‘Download’.

The certificate is generated instantly in PDF format. If it doesn’t appear, double-check the numbers or move to one of the app methods mentioned below.

Method 2: Via the Dubai REST app

The Dubai REST App (officially linked with the DLD) gives tenants a convenient way to access all tenancy-related documents.

1. Download Dubai REST on the App Store or Google Play.
2. Log in or create an account.
3. Open the Certificates section.
4. Select Download Ejari Certificate.
5. Enter your Ejari Contract Number and DEWA/Municipality Number.
6. Download the certificate directly to your phone.

Method 3: Via the UAE Pass

UAE Pass now integrates with most government services, including tenancy documentation. If your Emirates ID is linked to your registered tenancy, retrieving your Ejari is seamless.

1. Download the UAE Pass and register using your Emirates ID.
2. Open Documents → tap +.
3. Select Dubai Land Department, then Tenancy Contract.
4. If your details match the registered tenancy, your digital Ejari will appear.

This method is especially useful when moving homes and needing quick access to documents.

If your tenancy changes later, remember to follow the steps to cancel Ejari when your tenancy ends to avoid documentation clashes during new registrations.

How to find the Ejari number if you don’t have the certificate

Your official Ejari certificate shows the number at the top, but if you’ve misplaced it, there are still a few ways to retrieve it.

• Check the Dubai REST App or the UAE Pass App under your tenancy documents.
• Review any SMS or email notifications sent after registration.
• Ask your landlord, property management company, or agent.
• Contact the Dubai Land Department and provide your Emirates ID or property details.

If your contract was not registered properly, you may see an error when trying to download the Ejari certificate or retrieve the number. In that case, check with your landlord to ensure registration was completed.

Common problems when downloading your Ejari certificate

The most common issue tenants face is the system not finding their record.

Ejari certificate not found?

• Confirm that the registration was completed by your agent or landlord.
• Re-enter your Ejari Contract Number carefully.
• Check that your DEWA Premise Number matches your latest bill.
• If still unresolved, contact DLD customer support.

Portal not loading?

• Clear cache or try another browser.
• Switch to the Dubai REST App.
• Ensure your UAE Pass account is active and verified.

Comparison of Ejari certificate download options

Here’s a simple breakdown to help you choose the most convenient method:

Key takeaways

Understanding how to download the Ejari certificate and how to find your Ejari number helps you manage your tenancy with confidence. Whether you use the DLD website, Dubai REST App, or UAE Pass, the process is simple, reliable, and immediate.

Additionally, if you face issues, double-check your contract details and ensure your tenancy was properly registered. Your Ejari is the backbone of rental services in Dubai, and with Property Finder’s tools, like Data Guru and SuperAgent, you can keep every step of your renting journey clear and stress-free.

FAQs

A properly registered tenancy begins with knowing how to download your Ejari certificate and confidently find your Ejari number whenever you need it. With these simple steps and trusted tools like Data Guru and SuperAgent supporting your journey, managing your rental paperwork in Dubai becomes far easier and more transparent.

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