The Federal Authority for Identity, Citizenship, Customs & Port Security (formerly known as ICA) has introduced a digital services portal. Known as ICP Smart Services, this portal offers comprehensive services for individuals, businesses, and tourists. From visa issuance to Emirates ID application and checking visa status, the system delivers a range of services.
This user-friendly system minimises paperwork, saves time, and ensures efficiency. Read on to learn everything about ICP Smart Services.
- Overview
- Key ICP Smart Services
- UAEICP Mobile Application
- How to Register and Use ICP Smart Services
- Process of ICP Smart Services Visa Status Check
- How to Apply for the Golden Visa
- ICP Main Office Location, Timing and Contact
- FAQs
Federal Authority for Identity, Citizenship, Customs & Port Security – Overview
Established in 2004, the Federal Authority for Identity, Citizenship, Customs & Port Security (ICP) oversees and manages key processes within the UAE. Previously, this service was known as the Federal Authority for Identity and Citizenship (ICA). It has initiated a smart services system, which offers digital services.
From visa issuance to passport renewals and visa status checks, everything is now possible with the ICP Smart Services website and mobile application. ICP Smart Services System extends its services to people of determination and also offers fine payments and Emirates ID issuance services.
It serves UAE citizens, residents, businesses, and tourists, simplifying processes and saving time. With ICP Smart Services, there’s no need to travel miles to get your work done. Simply log in to the ICP website or app and access your desired service.
Key ICP Smart Services
ICP UAE Smart Services handles everything, from entry permit issuance to fine payments and establishment cards renewals. With this digital platform, UAE residents can access and apply for services from the comfort of their homes.
This enhances efficiency, reduces the chances of error, and streamlines processes. Read ahead to explore more about these services:
1. Entry Permits and Visa Services
ICP Smart Services visa category includes a comprehensive range of visa issuance, cancellation, and immigration services. Except for Dubai, the ICA handles visa services for all other Emirates. Here’s what is included in this service:
- Issue a New Visa: Individuals and businesses can easily submit UAE residence visa applications, track their progress, and receive updates online.
- Extension of Current Visa: Easily extend or renew your current visa by submitting documents online.
- Other Services: Modify your visa, apply for pre-entry extension, or cancel your current visa.
Tourism Visas
If you’re planning a trip to the UAE, first, you need to apply for a Tourism Visa. ICP Smart Services issues a Multiple Entry Long Term Tourism Visa, which is valid for five years. Similarly, ICP issues this tourist visa to family members of UAE residents.
Through this, visa holders can stay in the country for up to 90 days. Moreover, they can extend their stay for up to 180 days per year.
Business Visas
Looking to start or expand your business in the UAE? Use the ICP website or application to apply for a Business Visa for 60, 90, or 120 days. Enter the UAE, meet new people, and find potential investors or clients.
Job Seeker Visas
Like business visas, a job seeker visa in the UAE is issued for 60, 90, or 120 days. This visa allows holders to enter the UAE and search for employment opportunities.
Special Visas
ICP Smart Services also issues special visas to Indian and Omani residents, provided that they meet certain criteria. A 14-day visa is issued to Indian citizens if they reside in one of the special countries (approved by the ICP).
Similarly, Omani residents are issued a special visa if they frequently travel to one of their neighbouring borders.
Visa for GCC Citizens
Issue or extend a visa for the companions of GCC citizens through the ICP website or app.
Virtual Work Residency Visa
ICP issues a virtual work residency visa for foreigners outside the UAE. This visa permits them entry into the country, and holders can also convert their entry visa into a one-year renewable residency permit. The best part about this visa is that no guarantor is required.
2. Golden Residency Services
ICP Smart Services issues UAE Golden Visas without the need for a guarantor for ten years. Eligible applicants for this service include:
- Public investors
- Real estate investors
- Entrepreneurs
- Talented pioneers
- Top-ranked high school students
- Graduates of accredited universities
- Frontline heroes
- Scientists and specialists
- Humanitarian pioneers
Here are the details for applicants inside and outside the UAE:
Inside the UAE
- ICP offers a visa nomination request service, where you can check eligibility criteria, select the right visa category and complete the application.
- Upon approval of the notification request, you can apply for a Golden Visa.
Outside the UAE
- Qualified individuals can apply for a 6-month multiple-entry Golden Residency Visa. During this duration, holders can complete Golden Residency formalities.
3. Blue Residency Services
Qualified individuals in the fields of environment, sustainability, and climate change can apply for a Blue Visa in the UAE. This includes a 6-month multiple-entry visa and a long-term renewable permit.
4. Fines and Leave Permits
ICP Smart Services also include overstay fines checking, fine payment, and leaving permits issuance. If you have overstayed a visa, violated a residency permit rule, or failed to renew documents, you need to pay applicable fines.
On the other hand, visa holders leaving the Emirates must cancel their visa in advance to avoid any issues. You can easily check visa cancellation status in the UAE using the ICP website or mobile app.
5. Services for Residents Outside the UAE
Foreigners in the UAE looking to stay outside the country for more than six months can apply for a permit. Through this permit, they can avoid visa cancellations.
6. Services for People of Determination
ICP has a dedicated section that caters to People of Determination (PoD). This is to empower them, make them feel part of the community, and provide them with equal resources. Here are some of the online services offered by ICP:
- Virtual sign language assistant
- Text-to-speech service
- Listen to this page
- Change colours
- Night reading mode
- Exemption from service fees and guarantee
- Equal job opportunities
7. Priority Services
Here are the priority ICP Smart Services offered to individuals and businesses:
- Issue, renew, or cancel the establishment card
- Apply for a new ID card
- Cancel the residency permit
- Issue, renew, or replace a passport
8. Usrati Bundle
ICP provides various services under the proactive government programme known as Usrati Bundle. Developed by the Telecommunications and Digital Government Regulatory Authority, the programme is affiliated with the ICP. Its main aim is to simplify education processes and cater to basic family needs. This includes:
- Issue or update family data
- Apply for a marriage grant
- Mass weddings
- Download the marriage certificate
- Apply for housing support
- Pregnancy care (coming soon)
- Mabrook Ma Yak
- Application for paternity or maternity leave
- Apply for child allowance
- Child growth survey
- Reserve a seat for your child in public schools
- Child care (coming soon)
9. Refunds
ICP Smart Services offers refunds for rejected requests and security deposits. This also includes an exceptional refund request for different fees and security deposits.
10. Other Services
Here is a list of other ICP Smart Services:
- Emirates ID application
- Track the domestic worker package
- Print the visa and residence reports
- Payment of departure fees through the land ports and sea ports
- Register for arrival services for Americans
UAEICP Mobile Application
ICP also offers a mobile application for iOS and Android users. This app is a pocket-friendly solution, providing comprehensive services on the go. Whether you want to extend your residence visa, apply for an Emirates ID or check visa status, this application offers convenience.
Using the ICP Smart Services application is easy, due to its user-friendly interface, quick registration and organised dashboard. Download the mobile application and use ICP services anywhere, anytime.
How to Register and Use ICP Smart Services
The ICP Smart Services registration process is quite simple, thanks to the online portal and mobile application. Through this, you can apply for a range of immigration and visa services. Here’s how to use the ICP digital portal:
- Visit the ICP Smart Services website or download the mobile application.
- Register using UAE Pass or Username and Password.
- Fill out the required details, check the Captcha, and complete registration.
- Log in to the portal using the UAE Pass or credentials.
- Choose your desired service from the list of available services.
- Start the service, fill out the application form, and upload the required documents.
- Pay the service fees.
- Apply and track the application status using the reference number.
Process of ICP Smart Services Visa Status Check
If you’re in the UAE, it is crucial that you leave the country before your visa expires to avoid overstaying fines. Most visa holders are unaware of the ICP Smart Services visa validity check. Through this service, you can stay updated about your visa status. Here’s a quick process to check UAE visa status via the ICP website and mobile application:
Through the ICP Smart Services Portal
- Go to the ICP Smart Services portal.
- Under the ‘Public Services’ section, select ‘Online Visa Status Check’.
- Search using File Number or Passport Information.
- Select the visa type from ‘Visa’ or ‘Residency’ and then select the ‘File Type’.
- If using the Passport Information search option, enter passport number, expiry date, and nationality. Otherwise, enter the File Number.
- Check the Captcha.
- Hit search and view your visa validity status.
Through the ICP Mobile Application
- Download and log in to the mobile application.
- Check your visa application status directly from the app.
How to Apply for the Golden Visa
Looking to stay in the UAE for a longer duration of up to 10 years? Here’s how to apply for a Golden Visa using the ICP Smart Services portal:
- Visit the ICP Smart Services website.
- Register and log in to the website.
- Hover over the ‘Public Services’ section and go to ‘Golden Residency’.
- Complete the application form by providing all relevant details and uploading documents.
- Pay the application fees.
- Apply and track application progress using the ICP portal.
- After necessary verifications and approvals, the ICP will issue a Golden Visa.
Golden Visa Charges for ICP Smart Services
Here’s a breakdown of service charges for the Golden Visa application:
- Request Fees: AED 100
- Issue Fees: AED 100
- E-Service Fees: AED 28
- ICP Fees: AED 22
- Smart Services Fee: AED 100
ICP Main Office Locations, Timing and Contact
If you have any queries or want to visit the ICP head office, here are all the details:
Location
Street 12, Near Al Forsan Resort, Abu Dhabi, UAE
Timing
Monday to Thursday: 07:30 am to 03:30 pm
Contact Information
- Phone: 600-522-222
- Email: contactus@icp.gov.ae
FAQs
ICP Smart Service is a digital platform initiated by the Federal Authority for Identity, Citizenship, Customs & Port Security. This platform has simplified visa issuance, immigration services, visa status check, Emirates ID issuance, and passport renewals.
You can apply for a UAE visa through the ICP Smart Services website or mobile application. Log in to the portal, select the visa type (e.g., tourist or business), complete the application form, upload documents, and submit the application.
You can easily check your UAE visa status using the ICP digital portal and mobile application. Simply log in to the portal, navigate to the visa status check service, enter passport information or file number, and view status.
ICP Smart Services has revolutionised visa, residency, immigration, and document issuance services in the UAE. Whether you’re an individual, a business owner, or a tourist, the portal offers user-friendly services. There’s no need to travel to the customer happiness or typing centres — simply register, log in and start using the services.
If you’re coming to the UAE as a student, follow this complete guide to obtaining a student visa in the UAE.
