Lormelyn Elesio
Nationality:
Philippines
PhilippinesLanguages:English, Tagalog
Lormelyn Elesio usually responds within 1 hour
Lormelyn Elesio usually responds within 1 hour
Personal information
| Specialization: | Sales Manager |
| Experience since: | 2014 |
About me
Sales Manager – Long-Term Stay Reservations | Jannah Hotels & Resorts – Abu Dhabi, Dubai, Ras Al Khaimah
As a Sales Manager specializing in both corporate inquiries and individual long-term stay reservations, I oversee the end-to-end client journey across Jannah Hotels’ premier properties in Abu Dhabi, Dubai, and Ras Al Khaimah. My role is centered on delivering exceptional service, ensuring that every client—from initial inquiry to post-arrival experience—receives personalized attention and a seamless hospitality experience.
I serve as the primary point of contact for corporate accounts and long-stay guests, actively managing reservations, negotiating rates, and customizing accommodation packages tailored to client needs. By maintaining a deep understanding of the hospitality market and evolving client expectations, I provide strategic recommendations and value-driven solutions to optimize guest satisfaction and occupancy rates.
In addition to securing new business, I focus on nurturing long-term client relationships by offering continuous support, sharing relevant property updates, and identifying new opportunities that align with their accommodation requirements. I work collaboratively with internal departments—including operations, front office, and revenue management—to ensure client needs are met with efficiency and professionalism.
Key responsibilities include:
Managing long-term stay inquiries for both corporate and individual clients across multiple city locations.
Developing and maintaining strong relationships with key clients through regular communication, service updates, and tailored support.
Identifying growth opportunities through market research and client feedback, and proposing innovative solutions to enhance revenue.
Ensuring service excellence and satisfaction throughout the guest lifecycle—from pre-arrival coordination to in-stay support and post-departure follow-up.
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